FAQs

Q. How do I put it on and take it off?

A. We've created this video to show you exactly how to install it and take it off.

Q. How long will it last?

A. Our best estimate is 2-4 years with moderate use. The SkateStrap is made with a thick rubber design able to withstand rubbing/scrapping.

Q. If I don't like it can I get my money back?

A. We offer a 30 day money back guarantee. If it has limited damage/use we'd happily provide your money back.

Q. I am having trouble putting it on. What are some tricks?

A. The best advice to getting it on is: once you have the first loop on and the nose on the board down, brace the nose against your foot and stretch as much slack as possible.  The more slack that you get, the easier it will be to get the second loop on.  We tried to find the right balance of getting it on, but still having a firm connection to your board!  If you are a grom, you may have to ask your parent for help.

Q: What about shipping?

A: We utilize USPS standard rates, we are trying to get the best pricing for our customers, and after comparing we get the best pricing through USPS.  Usually it will take from 3-5 days to deliver.  Right now we are doing our own fulfillment. We are a small family business, so we can't do next day delivery.  Please be patient, it will be worth it! We are currently only shipping to the continental USA.  The shipping costs will be added to the price on check out.